What happens when I turn off encryption

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    edw266
    Asked on July 01, 2016 at 10:39 PM

    Currently, I have 70+ encrypted surveys but I will need to turn encryption off as I can't download to a excel file. If i switch to an non-encrypted form, what happens to the 70+ surveys that are encrypted. Will I still be able to view them?

     

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    EltonCris
    Answered on July 02, 2016 at 12:23 AM

    The existing data will remain encrypted in your form submissions page however incoming submissions will no longer be encrypted.

    For as long as the jotform key is stored in your browser, existing encrypted submissions will stay decrypted on your form submissions page.

    If you have further questions, let us know.