What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Encrypted Form: Downloaded excel submissions remains encrypted

    Asked by edw266 on July 01, 2016 at 11:48 PM
    I need the feature as well. I am running a large nationwide survey and need this feature or else I will have to switch to another provider--survey monkey, for example. I'm in the early stages so need to know soon. Re-coding all of these surveys is not a solution.
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    JotForm Support

    Answered by EltonCris on July 01, 2016 at 11:59 PM

    As I've mentioned on the other thread, this isn't yet possible but I have opened a feature request here. While it is impossible to retrieve the decrypted via excel, perhaps a table or grid report would help as mentioned by our developers on the other thread.

    We will let you know via this thread once this is rolled out.

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    Answered by owazestr on November 03, 2016 at 04:26 PM

    Posting so if this is ever implemented I will get notified.

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    JotForm Support

    Answered by david on November 03, 2016 at 06:20 PM

    We will let you know if there is any progress on this request.  At this time though, there has not been much attention so it will likely be some time before this is added if it is added at all.