What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Inquiring about free plan submission limit

    Asked by keskimakimecom on July 02, 2016 at 03:40 AM

    I received a notice hat I reached my payment limit for June (in late June).  No one else tried to submit a payment the rest of June.  I received an e-mail saying that my forms were disabled.   Will my forms be reinstated fro July, so that I get my free 10 submissions?   Also, I know I will have some months in the fall where I will have about 15-30 submissions, can I buy the Bronze (up to 1,000 submissions/month) just on a monthly basis.  For example, can I buy it for month or two and then go back to my free 10 submissions per month?

    free plan submission limit inquiry
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    JotForm Support

    Answered by John_Benson on July 02, 2016 at 01:37 PM

    You can upgrade or downgrade your subscription whenever you want. I checked your account and I can see that the counter resets back to 0. It is currently active and working properly.

    Hope that helps. Thank you!