What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why can't I see my Form on my Facebook Mobile App?

    Asked by cayumali on July 02, 2016 at 02:42 PM

    Hello I need help!


    I can only see my facebook form through desktop but unable to do so through my FB app.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 02, 2016 at 07:59 PM

    I have checked your Facebook page and I can see the form does not display on the mobile version of Facebook, for example, this is present when you load the page in a desktop computer: 

    And it is not there in the mobile version of Facebook: 

    I think this is intentionally in the Facebook app since you are practically loading another webpage, which is the form in this case, so it would be more work to do for the app, so instead of showing the form as the desktop version they only show the button "Book Now" and it redirects to your form, but it does in an external page. 

    So this is how the app for mobile works and there would not be much to do to show the form there.