What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to customize the PDF design?

    Asked by tctrust on July 02, 2016 at 05:19 PM


    How can I change the form design of the PDF file of submissions? Or is default?

    Is it possible to do as in the example?

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    JotForm Support

    Answered by BDAVID on July 02, 2016 at 10:53 PM

    If you want to change your PDF submission design, go to your submissions view: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    Click on the PDF icon, then on "Customize PDF":

    Let us know if you need more help, we will be glad to assist you.

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    Answered by tctrust on July 03, 2016 at 06:57 PM

    Is it possible to load a prefab PDF template, and then enter the shotcodes?

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    JotForm Support

    Answered by Chriistian on July 03, 2016 at 09:43 PM

    It is currently not possible to load a PDF template and enter the shortcodes. You can only modify the design of the PDF submission or add images on the PDF Designer. If you need further assistance, please do let us know.

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    Answered by momic57 on February 01, 2017 at 03:33 PM

    Once you customize PDF form can you go back later to default PDF layout that we had before customization. 

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    JotForm Support

    Answered by Kiran on February 01, 2017 at 03:41 PM

    You can reset the PDF customization completely by clicking on Reset icon on the top-right corner of the PDF design screen.

    Hope this information helps!