What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will the payment submission limit resets each month?

    Asked by lamenendez on July 02, 2016 at 10:56 PM

    For the Starter plan is it monthly 10 received payments and it resets each month on the count?

    Basically I'm wondering if I stay on the Starter plan will the received payment counter reset each month or once I hit the 10 counter that is it and I will no longer being able to receive payments unless I upgrade?

    Screenshot
    starter plan received payments
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    JotForm Support

    Answered by Welvin on July 03, 2016 at 12:13 AM

    Yes, the payment submissions limit will also reset for free accounts. That's still monthly, same date and time at 00 EST. But if you need more of this, you may consider upgrading your account to our next paid plan.