Submit button not working

  • supacoopa15
    Asked on July 2, 2016 at 11:03 PM
  • Elton Support Team Lead
    Replied on July 3, 2016 at 12:15 AM

    I tested your form and it submits normally.

    Submit button not working Image 1 Screenshot 30

    I also received the autoresponder message.

    Submit button not working Image 2 Screenshot 41

    Can you please give us more details about the problem you've encountered?

  • supacoopa15
    Replied on July 5, 2016 at 10:45 AM
    Hello,
    I cannot get the submit button to work once I embed it in to my webpage. The form and everything is there, but once you click submit, it just doesnt seem to go anywhere.
    Here is the direct link: http://shannonhodgesphotography.com/shp-senior-model-experience-application/
    ________________________________
    ...
  • David JotForm Support Manager
    Replied on July 5, 2016 at 11:10 AM

    You are correct, I just tried submitting it from your site, and it did not work:

    Submit button not working Image 1 Screenshot 40

    Please try to re-embed your form using the Iframe code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Once you get the Iframe code paste it first in a text editor like WordPad, you will notice two part of codes, only copy and embed the Iframe part in your webpage, example:

    Submit button not working Image 2 Screenshot 51

    Make sure to set the scrolling property to "yes", example:

    Submit button not working Image 3 Screenshot 62

    Let us know if you need more help, we will be glad to assist you.