Not getting email notifications

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    Lutor11
    Asked on July 03, 2016 at 04:15 PM
    Yo también tengo el problema que aunque configuro dos o tres correos para su envío, solo me llega a mi correo pero no a las otras personas, y por mas que quiero, aunque borre mi correo, sigue enviandomelo a mi. Que hay que hacer?
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    Jan
    Answered on July 03, 2016 at 04:43 PM

    I believe you are referring to this form (https://www.jotform.co/form/31368670840861), am I right?

    I checked the email recipients from the notification, I can see that they are not in the bounce list. I checked the mail logs and I can see that the test notifications are being sent successfully.

    Your notification is configured properly as well. It seems that you are testing the notification by clicking the "Test Email" button. Please take note that if you use that button, the test notification will only be sent to the account's email address. In order to fully test it, you need to open the actual form and complete it.

    Related guide: How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address

    Hope that helps. Thank you.

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    Lutor11
    Answered on July 03, 2016 at 05:33 PM

    Ok, entonces si todo está bien solo tengo que hacer la prueba ya insertado en la página. Gracias, voy a probarlo.

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    Jan
    Answered on July 03, 2016 at 06:02 PM

    Glad I can help. If you encounter any problems, let us know. Thank you.