How do I change the email assciated with my account?

  • Profile Image
    Asked on July 03, 2016 at 06:47 PM

    We are an animal rescue who uses jotform.  The original account was set up with and this is someone's personal account.  We need to change it to the account for the rescue

  • Profile Image
    Answered on July 03, 2016 at 09:47 PM

    Hello WOFARinc,

    If I understand your question correctly, you want to change the account profile email address. Is that correct. Yes is it possible to change it form your account's profile page. Please check the screenshot below:


    Please note that if you want to change the email address on which you receive submission emails, you will have to change the "Recipient Email" address of your form's notification email alert. The following guide should help you: 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!