What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I change the email assciated with my account?

    Asked by WOFARinc on July 03, 2016 at 06:47 PM

    We are an animal rescue who uses jotform.  The original account was set up with lorawofar@gmail.com and this is someone's personal account.  We need to change it to the account for the rescue

  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 03, 2016 at 09:47 PM

    Hello WOFARinc,

    If I understand your question correctly, you want to change the account profile email address. Is that correct. Yes is it possible to change it form your account's profile page. Please check the screenshot below:


    Please note that if you want to change the email address on which you receive submission emails, you will have to change the "Recipient Email" address of your form's notification email alert. The following guide should help you:  https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!