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cybakerAsked on July 4, 2016 at 7:45 AMPlease can you clarify why I've received notification that I've reached my free 1,000 form views a month, when my entire site only had 787 page views for the last 30 days.Please can you respond as soon as possible, as you are threatening to disable all my forms!!
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IrshadReplied on July 4, 2016 at 10:41 AM
I just checked and found your total monthly form views count is 7074. That is reached to over-limit of free account.
I would suggest, please upgrade your account. You can check the membership plan details to the below URL:
https://www.jotform.com/pricing
Thanks
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cybakerReplied on July 4, 2016 at 10:45 AMBut that just isn't possible! As I said, I've only have 900 page views
across my entire website! Your site states that I've had a total of 9 form
submissions.
Your data MUST be incorrect! It just isn't possible to have had over 7,000
form views.
Please help me out here!
Cy
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IrshadReplied on July 4, 2016 at 10:55 AM
I have created a request for recalculating the Form views. I will send you further updates on this very soon.
Thanks