What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email Alert Form Fields

    Asked by rsleavengood on March 26, 2012 at 04:12 PM

    Hello,

    I am creating an email alert and all of my FORM FIELDS are not showing up to be inputted into the email alert.  Can you please help me?  See attached screen shot and URL. 

    Thank you,

    Sabrina

    Page URL:
    http://www.jotform.com/?formID=20815794376160

    Screenshot
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    Answered by gori-mathew on March 26, 2012 at 04:31 PM

    Hello;

    Try removing the notification mail entered, re-check and ensure it is correct. Kindly follow this link below.

    http://jotform.com/help/25-Receiving-Emails-on-Form-Submissions

    http://jotform.com/help/147-How-to-Add-a-Confirmation-Field-for-E-Mail-Addresses

    Please lets know if this issue persists.

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    Answered by rsleavengood on March 26, 2012 at 05:26 PM

    Hello,

    I am getting the emails notifications just fine. 

     

    My problem is that I cannot insert all of my form fields into the email alert.  The Jotform FORM FIELD box (on the right hand side of my screen shot) is only showing 1/3 of my form fields from my form. 

     

    Thank you,

    Sabrina

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    Answered by fxr on March 26, 2012 at 05:36 PM

    Hello Sabrina,

    I have accessed your form and am able to access all the fields OK. 

    Can you try logging out and logging back in and/or possibly checking on a different browser to see if you access all the form field variable names?

     

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    Answered by rsleavengood on March 26, 2012 at 05:38 PM

    So odd.  They are there now.  Thanks!