- lisaannmackAsked on July 04, 2016 at 01:34 PM
- JotForm SupportJohn_BensonAnswered on July 04, 2016 at 03:00 PM
I have removed your email from the bounce list. You can now received emails from JotForm. If this happens again follow this guide: How-to-Remove-Your-Email-Address-from-Bounce-List
You might also need to whitelist our mail servers and IP addresses, here's a guide: Whitelisting-JotMails-IP-Addresses
Hope that helps. Let us know if you need further assistance. Thank you!