I changed the name (page title) but it is still showing the same name.

  • CRAA
    Asked on July 4, 2016 at 1:54 PM

    I used a template and changed the name of the form to better fit the purpose, however whenever I copy the link it shows it as an Event form anyway. I cloned it and it has now changed the title but says Clone in front of it. How can I get it to show the actual name of the form.

    Clone of Online Auction Item Submission Form

    should read Online Auction Itme Submission Form.

  • liyam
    Replied on July 4, 2016 at 2:07 PM

    Hello CRAA,

    You can change your form Title by clicking Preferences

    I changed the name (page title) but it is still showing the same name Screenshot 40

     

    On the Advanced Tab, click the show more button at the bottom-left

    I changed the name (page title) but it is still showing the same name Screenshot 51

     

    Lastly, edit your title on the Page Title field and save your changes.

    I changed the name (page title) but it is still showing the same name Screenshot 62

    If you have questions or if the problem persists, please let us know.

    Thanks.

  • CRAA
    Replied on July 4, 2016 at 2:45 PM
    It still says clone in front of it. Followed all the steps. Everything else
    has the corrected name.
    ...
  • liyam
    Replied on July 4, 2016 at 2:58 PM

    Can you try making a full refresh of your browser? Currently this is how it appears on my end:

    I changed the name (page title) but it is still showing the same name Screenshot 20

    Thanks.

  • CRAA
    Replied on July 4, 2016 at 3:45 PM
    It is when I copy the link and past it that the box to the link has the
    wrong name in it. Let me see if I can figure out how to get you
    there....ok...here is a screen shot.
    Thanks for your help. I am stumped and out of ideas /-;
    A new response has been received:
    [image: JOTFORM] /www.jotform.com>
    Answered by * liyam *
    Can you try making a full refresh of your browser? Currently this is how it
    appears on my end:
    Thanks.
    View this thread on browser »

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    ...
  • Nik_C
    Replied on July 4, 2016 at 5:17 PM

    Unfortunately, we didn't receive your screenshot, please follow this guide on how to insert an image in your thread.

    In the meantime, this is what I see when I open your website:

    I changed the name (page title) but it is still showing the same name Screenshot 20

    We'll wait for your response.

    Thank you!

  • CRAA
    Replied on July 4, 2016 at 6:45 PM
    ok, I sent it to your attention but I don't know if you will get it. Maybe
    it would have been easier to just build a new form. The post has CLONE in
    front of it even though I have changed it everywhere.
    Thanks,
    Susan
    ...
  • Mike
    Replied on July 4, 2016 at 8:29 PM

    The form is showing correct title on our side.

    Unfortunately, we cannot receive attachments by email. If possible please add a screenshot to your support forum reply, so we will be able to troubleshoot this further.

    How to include screenshot image in the support forum

    Thank you.

  • CRAA
    Replied on July 4, 2016 at 8:45 PM
    I did!
    ...
  • Chriistian Jotform Support
    Replied on July 4, 2016 at 10:04 PM

    To attach screenshots, please visit your thread here: https://www.jotform.com/answers/875349, then follow the steps in this guide

    I also checked your form on my end and it seems to show the correct title "Online Auction Item Submission Form".

    I changed the name (page title) but it is still showing the same name Screenshot 20

    Do you still encounter the "Clone" title on the tab? Please try clearing your form cache and your browser cache to refresh the form. If the issue persists, please let us know.

  • CRAA
    Replied on July 5, 2016 at 9:45 AM
    ​Ok, I cleared the browser and form cache and still the same issue.
    ...
  • jonathan
    Replied on July 5, 2016 at 10:02 AM

    Have you tried also checking using a different browser? Perhaps the browser was the one having cache issue. Try using a different browser i.e. Firefox or Chrome and see if its different.

    I also checked on my end and I see the correct form name/title as well.

    I changed the name (page title) but it is still showing the same name Screenshot 30

     

    So far you were not able to share to us a screenshot image of how it was on your side. So we are not able to have a visual on how it exactly it look on your side.

    Can you please try creating a new post instead. Use this link https://www.jotform.com/contact/

    You can use the option at the bottom to upload your screenshot image before you post the question.

    Example:

    I changed the name (page title) but it is still showing the same name Screenshot 41

    We will wait for your updated response.