Form Editor losing changes, adding deleted elements back to form

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    Asked on July 04, 2016 at 02:00 PM

    For the second time today, the form editor has "lost" changes I've made; conditions, widgets, items on the form, etc.

    I am 100% certain that I saved. 100%. I even previewed after I saved. Yet, when I return to my form builder tab, which I never closed or navigated away from, things have disappeared, deleted items reappear, and worst of all, I lost part of my Conditions logic. Twice!

    The attached screenshot shows the conditions I had earlier. I lost 1/2 of them.

    I'm using Firefox and have multiple tabs open (for other sites, only one tab for form builder).

    I don't have a published form yet. I am very frustrated. I'm almost ready to publish, and I'll need to convert my free account to a paid account, but not if this keeps occurring.

    What am I doing wrong? Or is there a system issue.


  • Profile Image
    Answered on July 04, 2016 at 02:15 PM

    I am not able to find the screenshot in your post, so can you please send it again, so I can check.

    Also, I have created a test Form, and I have not lost my widgets,  and conditions. 

    So please provide me further details, so I can check it.