Form was not displaying on the website page

  • jurullc
    Asked on July 4, 2016 at 9:02 PM

    I am attempting to embed a form into a page for a client.  The page shows perfectly on the development site, http://www.jasmineconsultingllc.com/checkup/, the page doesn't display the form.

    Also, it appears that it's taking the form much longer to load the page.

  • jonathan
    Replied on July 4, 2016 at 10:19 PM

    I checked the embedded form http://www.jasmineconsultingllc.com/checkup/ and it loaded just fine at this time.

    Form was not displaying on the website page Image 1 Screenshot 20

    But I did notice slow load time for the page. 

    Can you retry also re-embedding the form using its iframe embed code instead. Follow this guide: Getting-the-form-iFrame-code

    Make sure you clear/remove first the previously embedded script codes of the form before you add it back using its iframe embed.

    Let us know if there are still issue.

     

  • jurullc
    Replied on July 5, 2016 at 6:58 AM

    Thanks it's working; however when testing the form it says "There are errors on the form please fix before submitting".

  • jonathan
    Replied on July 5, 2016 at 8:07 AM

    I test submitted your form http://www.jasmineconsultingllc.com/checkup/, but I could not produce the same error.

    The form submitted successfully and I see the Thank You page.

    See my screencast video when I test here

    Form was not displaying on the website page Image 1 Screenshot 20

    Are you still having the issue at this time? Can provide us with more details also if it does. 

    Perhaps the error message you see was just the require validation message? That iwll appear if there was a required question that was not answered.

    Let us know if issue remains.