What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form was not displaying on the website pageAsked by jurullc on July 04, 2016 at 09:02 PM
I am attempting to embed a form into a page for a client. The page shows perfectly on the development site, http://dev.jasmineconsultingllc.com/checkup; however, when I visit the production site (which is a copy of the development site), http://www.jasmineconsultingllc.com/checkup/, the page doesn't display the form.
Also, it appears that it's taking the form much longer to load the page.
But I did notice slow load time for the page.
Can you retry also re-embedding the form using its iframe embed code instead. Follow this guide: Getting-the-form-iFrame-code
Make sure you clear/remove first the previously embedded script codes of the form before you add it back using its iframe embed.
Let us know if there are still issue.
Thanks it's working; however when testing the form it says "There are errors on the form please fix before submitting".
The form submitted successfully and I see the Thank You page.
See my screencast video when I test here
Are you still having the issue at this time? Can provide us with more details also if it does.
Perhaps the error message you see was just the require validation message? That iwll appear if there was a required question that was not answered.
Let us know if issue remains.