Salesforce Intergration not working.

  • tiara2012
    Asked on July 4, 2016 at 9:05 PM

    do you need a salesforce with api for the integration to work? i have the professional without api and its not working

  • Chriistian Jotform Support
    Replied on July 4, 2016 at 10:45 PM

    I cloned your form and integrated it with my Salesforce account. I was able to integrate the form with salesforce successfully.

    Salesforce Intergration not working Screenshot 30

    The salesforce integration does not require the API. All you need is your account details and your security token to integrate the form with salesforce. The security token should be emailed to you when you sign up. You can also reset the security token to get a new one by following this guide: How To Reset Your Security Token.

    Salesforce Intergration not working Screenshot 41

    Please do try resetting the Security Token and use the new one to authenticate the integration. If the issue persists, please let us know.