- cutietotsshopAsked on July 04, 2016 at 09:32 PM
For the past years, i am receiving submissions thru my email. But since last week, I am not receiving any submissions. I have tried checking my email alerts and send test but still no submissions are forwarded to email. I hope you can help me.Page URL:
- JotForm SupportChriistianAnswered on July 04, 2016 at 11:19 PM
Your email address was added to the bounce list, which is why you are not receiving any email notifications there. I have now removed the email address from the bounce list so you should receive the next email notifications successfully.
To learn more about the bounce list and how to remove an address from it, please follow this guide: How to Remove Your Email Address from Bounce List. If you need further assistance, please let us know.
- cutietotsshopAnswered on July 04, 2016 at 11:44 PM
Thank you Christian for your assistance!