What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am still not receiving notification of a form submission.

    Asked by aemanuel1 on July 04, 2016 at 11:20 PM

    i am still not receiving notification of a form submission.



    This is a re-post of a comment on How to Remove Your Email Address from Bounce List

    receiving a
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    JotForm Support

    Answered by Chriistian on July 05, 2016 at 01:51 AM

    I checked our mail logs and it seems that there is currently only one submission in your form. The email notification was sent successfully to your account. 

    Form #61814767452159 SENT to adrianne.emanuel@gmail.com from adrianne.emanuel@gmail.com

    I checked the form on your account and it also appears that the email notification was removed. Please setup a new notification to receive notification on your email successfully.