- dsautomotiveltdAsked on July 05, 2016 at 02:20 AM
Having problems with designer
When saving changes before exit
icon just keeps spinning and never stop
have to exit designer with no changes saved
Please help! been like this a couple of days now
- dsautomotiveltdAnswered on July 05, 2016 at 02:46 AM
Only affecting some forms just noticed.....
- JotForm SupportChriistianAnswered on July 05, 2016 at 04:37 AM
I tried this on my end but was not able to replicate the issue. I have cleared your form cache. Can you please try and check if it is saving properly now? If the issue still persists, can you provide us what browser and device are you using to edit your form? We do recommend you to use Chrome or Firefox browser in editing your form design.
Will wait for your response.
- dsautomotiveltdAnswered on July 05, 2016 at 04:43 AM
Try this form https://form.jotformeu.com/61585088705363 will not make changes in designer
using google chrome and have deleted my browsing history
Used your field manager app the other day not sure it that relevant
- JotForm SupportChriistianAnswered on July 05, 2016 at 06:14 AM
I cloned your form and I was able to replicate the issue you are reporting.
Let me further investigate the issue. I will get back to you once I found a solution to the issue. Regards.
- JotForm SupportChriistianAnswered on July 05, 2016 at 07:06 AM
I will escalate the issue to our development so they can further check the issue. Will inform you on this thread any updates to the issue. Regards.