- itsurveyAsked on July 05, 2016 at 03:18 AM
We have imbedded a customer satisfaction survey into our IT Helpdesk.
As responses only come in occasionally, we would like to receive an email, whenever a response is submitted.
How can that be integrated?
Many thanks in advance for your help.
- itsurveyAnswered on July 05, 2016 at 03:23 AM
Thanks, I found it through the search, here is the answer:
- JotForm Supportashwin_dAnswered on July 05, 2016 at 06:25 AM
I am glad to know that you found your answer yourself.
Yes you need to add a notification email alert in your form. The following guide should help you how to add email alerts in form: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
If you want to change the email address on which you receive submission emails, you will have to edit your form's notification email alert and change the "Recipient Email" address. The following guide should help you: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email
Hope this helps.
Do get back to us if you have any questions.