What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    API Limit: Receiving emails about API limit being reached even though API keys not being heavily used

    Asked by grobert on July 05, 2016 at 07:54 AM

    For the past 3 days now I have been getting this email. I look at my account and all seems normal. Should I ignore this. I've seen others in the forum have the same problem.

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    JotForm Support

    Answered by Charlie on July 05, 2016 at 09:33 AM

    I see that you received an email on July 2, 3 and 4 about you reaching your API limit. I checked your account and it doesn't seem to be using a lot of API calls/request. Free accounts have a limit of 1,000 API calls everyday, it resets midnight EST daily. Let me forward this to our developers for further checking. Apologies for the inconvenience.