Email notifications for users who completed the form?

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    pivotmedia
    Asked on July 05, 2016 at 11:39 AM

    When a form is completed I can send email notifications to various emails of the form being completed. For the person completing the form, they are redirected to a link that provides a document to download.

    In addition to a redirect link, could we also send an email notification to the person completing the form?

    Thanks

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    Charlie
    Answered on July 05, 2016 at 12:08 PM

    Yes that is possible, you can setup an autoresponder email in your form and choose an email field to where the autoresponder will be sent. Here's a guide to learn more about it: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Here's a guide to learn more about the general setup of the email alerts: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    If you are more in advance email setups, you can also use conditional logic to trigger specific email alerts to when to send them. Here's a general guide about conditional logic feature: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic 

    I hope that helps.

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    pivotmedia
    Answered on July 05, 2016 at 12:19 PM

    Thank you, however, it seems to just send them a copy of the information they provided.  Is there a way to add a generate message. i.e., Thank your for completing our form.  Please remember to check our.... The End?

     

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    pivotmedia
    Answered on July 05, 2016 at 12:33 PM

    Thanks again, the editor window was slow loading and it seems I can create a customize message. Thanks

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    Charlie
    Answered on July 05, 2016 at 12:45 PM

    You are welcome. I'm glad everything looks good in your end.

    Should you need our assistance again, feel free to contact us here in the forum.

    Thank you.