- pivotmediaAsked on July 05, 2016 at 11:39 AM
When a form is completed I can send email notifications to various emails of the form being completed. For the person completing the form, they are redirected to a link that provides a document to download.
In addition to a redirect link, could we also send an email notification to the person completing the form?
- CharlieAnswered on July 05, 2016 at 12:08 PM
Yes that is possible, you can setup an autoresponder email in your form and choose an email field to where the autoresponder will be sent. Here's a guide to learn more about it: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder
Here's a guide to learn more about the general setup of the email alerts: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings
If you are more in advance email setups, you can also use conditional logic to trigger specific email alerts to when to send them. Here's a general guide about conditional logic feature: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic
I hope that helps.
- pivotmediaAnswered on July 05, 2016 at 12:19 PM
Thank you, however, it seems to just send them a copy of the information they provided. Is there a way to add a generate message. i.e., Thank your for completing our form. Please remember to check our.... The End?
- pivotmediaAnswered on July 05, 2016 at 12:33 PM
Thanks again, the editor window was slow loading and it seems I can create a customize message. Thanks
- CharlieAnswered on July 05, 2016 at 12:45 PM
You are welcome. I'm glad everything looks good in your end.
Should you need our assistance again, feel free to contact us here in the forum.