What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email notifications for users who completed the form?

    Asked by pivotmedia on July 05, 2016 at 11:39 AM

    When a form is completed I can send email notifications to various emails of the form being completed. For the person completing the form, they are redirected to a link that provides a document to download.

    In addition to a redirect link, could we also send an email notification to the person completing the form?

    Thanks

    email notifications email Emails email notification redirect link
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    JotForm Support

    Answered by Charlie on July 05, 2016 at 12:08 PM

    Yes that is possible, you can setup an autoresponder email in your form and choose an email field to where the autoresponder will be sent. Here's a guide to learn more about it: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Here's a guide to learn more about the general setup of the email alerts: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    If you are more in advance email setups, you can also use conditional logic to trigger specific email alerts to when to send them. Here's a general guide about conditional logic feature: https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic 

    I hope that helps.

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    Answered by pivotmedia on July 05, 2016 at 12:19 PM

    Thank you, however, it seems to just send them a copy of the information they provided.  Is there a way to add a generate message. i.e., Thank your for completing our form.  Please remember to check our.... The End?

     

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    Answered by pivotmedia on July 05, 2016 at 12:33 PM

    Thanks again, the editor window was slow loading and it seems I can create a customize message. Thanks

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    JotForm Support

    Answered by Charlie on July 05, 2016 at 12:45 PM

    You are welcome. I'm glad everything looks good in your end.

    Should you need our assistance again, feel free to contact us here in the forum.

    Thank you.