What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not found?

    Asked by calkev2002 on July 05, 2016 at 12:50 PM

    When I try to access the form as a non admin it saying form not found.  It's enabled.  What am I missing? It's worked several times before. 

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    Answered by calkev2002 on July 05, 2016 at 01:12 PM

    I think it might have to do with one of the questions I was asking.  I removed it, will you please let me know what it's not working.  


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    JotForm Support

    Answered by ashwin_d on July 05, 2016 at 01:24 PM

    Hello calkev2002,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!