Im not seeing emails for responses once they have been submitted?

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    ripley44
    Asked on July 05, 2016 at 04:42 PM
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    BDAVID
    Answered on July 05, 2016 at 05:15 PM

    Your email address is not in bounce list, and our mail logs show good delivery: 

    Please check your spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

     

    Let us know if you need more help, we will be glad to assist you.