What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the height of a form so that when I embed it on my website, it does not require user to scroll to see entire form?

    Asked by lindagardetennis on July 05, 2016 at 05:11 PM
    height scroll scroll to Entire
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    JotForm Support

    Answered by Kevin_G on July 05, 2016 at 05:23 PM

    The height for a form is calculated automatically based on the fields that it has.

    If you do not want the form to be too long, I would suggest you to add a page break so your users will not have to scroll down in order to get the fields, here is a guide that will help you to make your form like that: How-to-Create-Multi-Page-Forms

    However, you may also share us the link to the webpage where your form is embedded on, so we can check it. 

     

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    Answered by lindagardetennis on July 06, 2016 at 10:21 AM

    http://www.newburgtennis.usta.com/Membership/NTA_Membership_Fees/ 

    It may be an issue with our CMS- but see link above for example

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    JotForm Support

    Answered by Kevin_G on July 06, 2016 at 10:51 AM

    Thank you for sharing us the link.

    Upon checking the webpage I can see you're using the iFrame embed option and indeed the form has the correct height value and it is displaying fine, the issue seems to be with an iFrame that you have in your website, currently it has a height of 100% and it is not showing completely, please see my screenshot below: 

    So I would suggest you to check the iFrame in your website (not JotForm iFrame) and ensure you're setting it the correct height value, so your form should start to show completely as soon as you fix the height of your iFrame. 

    Please let us know how it goes. 

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    Answered by lindagardetennis on July 07, 2016 at 12:59 PM

    You were correct, the iFrame was set incorrectly and we were able to fix the issue and bring attention to the CMS because it was a setting within their system that needed to be fixed (from what I could gather). Thank you for your prompt and helpful response!!

     

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    JotForm Support

    Answered by BDAVID on July 07, 2016 at 01:43 PM

    On behalf of my colleague, you are welcome! Open a new thread if you need anything else, we will be glad to assist you.