What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is the paypal intergration not working on my form? I click on the payment field even after I published and there is no link to open up paypal.

    Asked by sdccc on July 05, 2016 at 05:47 PM

    I am using Weebly and have attempted to use JotForm and paypal to be integrated. Paypal never opens when I click on the price and purchasing option. I have a paypal business account that I set up the integration with.

    Page URL:

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    JotForm Support

    Answered by BDAVID on July 05, 2016 at 06:04 PM

    Looks like your site is not available:

    Please read this guide that explains how the integration works: https://www.jotform.com/help/183-Difference-Between-PayPal-PayPal-Pro 

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    Answered by sdccc on July 05, 2016 at 08:40 PM



    There was a misspelling.

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    JotForm Support

    Answered by Kiran on July 05, 2016 at 11:04 PM

    As I check your JotForm http://www.jotform.us/form/61670782177160, I see that there is no PayPal integration available on your form. It looks like that you are Weebly's inbuilt PayPal integration on your website. I have tried submitted your JotForm and it seems to be working fine at the moment. If you need to accept any payments using JotForm, it is required to add the payment tool to the form from the Form Builder. Please refer to the guide below that can help you with receiving payments using your JotForm.


    Hope this information helps! Please get back to us if you need any further assistance. We will be happy to help.