What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I accumulate the results of our customer's answers to our satisfaction survey?

    Asked by fidelity on July 05, 2016 at 06:17 PM

    We are building a satisfaction survey where we want to have the system automatically calculate the averages for the customer responses we receive back on the survey (numerical survey).  What do we need to do to be able to have this happen?



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    JotForm Support

    Answered by BDAVID on July 05, 2016 at 06:21 PM

    You can create a form report: https://www.jotform.com/help/326-How-To-Create-Form-Reports-in-JotForm 

    I would recommend you a visual report: https://www.jotform.com/help/187-How-to-Create-a-Visual-Report-with-Your-Form-Submissions 

    Let us know if you need more help.