How to send email notifications and auto-responders when editing a submission?

  • bnidvrstaff
    Asked on July 5, 2016 at 7:11 PM

    I have been testing out my forms and I will receive an email (as the person submitting the form) to the e-mail typed into the e-mail section but will not receive any more emails is I re-submit the form again.

    Is this is glitch and how do I fix it?

  • Kevin Support Team Lead
    Replied on July 5, 2016 at 8:40 PM

    Email notifications are send automatically when a submission is edited, but auto-responders are not send automatically when editing the submission, this can be done by enabling the option, so you need to open the email wizard and then edit the email auto-responder, once there click on the Advanced tab and active the option to send the auto-responder email on editing the submission: 

    How to send email notifications and auto responders when editing a submission?  Image 1 Screenshot 20

    This will send an email to your submitter when the submission is edited, please try it and let us know if you need more help, we will be glad to help you.