What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to send email notifications and auto-responders when editing a submission?

    Asked by bnidvrstaff on July 05, 2016 at 07:11 PM

    I have been testing out my forms and I will receive an email (as the person submitting the form) to the e-mail typed into the e-mail section but will not receive any more emails is I re-submit the form again.

    Is this is glitch and how do I fix it?

    email receive won't receive email
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    JotForm Support

    Answered by Kevin_G on July 05, 2016 at 08:40 PM

    Email notifications are send automatically when a submission is edited, but auto-responders are not send automatically when editing the submission, this can be done by enabling the option, so you need to open the email wizard and then edit the email auto-responder, once there click on the Advanced tab and active the option to send the auto-responder email on editing the submission: 

    This will send an email to your submitter when the submission is edited, please try it and let us know if you need more help, we will be glad to help you.