What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Admin shows 1 submission but there is nothing in back end to view.

    Asked by GreatLAkesCleaning on July 05, 2016 at 08:47 PM

    Admin shows 1 submission but there is nothing in back end to view.

    Page URL:
    https://form.jotform.com/60364314168150

    shows in end back end
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 05, 2016 at 11:22 PM

    There was an issue on the submission counter of the form. I have fix now the issue. The submission counter of the form is now updated. 


    Do let us know if you need further assistance.
    Regards.