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Lost access to my formAsked by Giulianna on July 06, 2016 at 02:03 AMOLÁ,
PERDI O ACESSO AO FORMULÁRIO http://form.jotformz.com/form/52157771258663
Preciso que mude o acesso deste formulário para o e-mail : firstname.lastname@example.org
Do you mean you do not received the forgot password email to the email associated to the account batuta (email@example.com) and you want to change the email of the account to firstname.lastname@example.org? If you are not receiving the forgot password email, as per checking, this is because the email (email@example.com) is included on our bounce list.
I have removed the email from our bounce list. I have also resent the Forgot Password email. According to our logs, the email was sent successfully.
Please try and check again your email firstname.lastname@example.org and see if you have now received the email.
Do let us know if you need further assistance.