What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Lost access to my formAsked by Giulianna on July 06, 2016 at 02:03 AMOLÁ,
PERDI O ACESSO AO FORMULÁRIO http://form.jotformz.com/form/52157771258663
Preciso que mude o acesso deste formulário para o e-mail : firstname.lastname@example.org
Do you mean you do not received the forgot password email to the email associated to the account batuta (email@example.com) and you want to change the email of the account to firstname.lastname@example.org? If you are not receiving the forgot password email, as per checking, this is because the email (email@example.com) is included on our bounce list.
I have removed the email from our bounce list. I have also resent the Forgot Password email. According to our logs, the email was sent successfully.
Please try and check again your email firstname.lastname@example.org and see if you have now received the email.
Do let us know if you need further assistance.