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    Lost access to my form

    Asked by Giulianna on July 06, 2016 at 02:03 AM


    PERDI O ACESSO AO FORMULÁRIO http://form.jotformz.com/form/52157771258663

    reciso que mude o acesso deste formulário para o e-mail : batuta.agencia@gmail.com





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    JotForm Support

    Answered by Chriistian on July 06, 2016 at 04:29 AM

    Do you mean you do not received the forgot password email to the email associated to the account batuta (contato@agenciabatuta.com.br) and you want to change the email of the account to batuta.agencia@gmail.com? If you are not receiving the forgot password email, as per checking, this is because the email (contato@agenciabatuta.com.br) is included on our bounce list.


    I have removed the email from our bounce list. I have also resent the Forgot Password email. According to our logs, the email was sent successfully.


    Please try and check again your email contato@agenciabatuta.com.br and see if you have now received the email.


    Do let us know if you need further assistance.