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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Lost access to my form

    Asked by Giulianna on July 06, 2016 at 02:03 AM
    OLÁ,

     

    PERDI O ACESSO AO FORMULÁRIO http://form.jotformz.com/form/52157771258663

    P
    reciso que mude o acesso deste formulário para o e-mail : batuta.agencia@gmail.com

     

    NO AGUARDO

     

    Giulianna

    Page URL:
    http://form.jotformz.com/form/52157771258663

  • Profile Image
    JotForm Support

    Answered by Chriistian on July 06, 2016 at 04:29 AM

    Do you mean you do not received the forgot password email to the email associated to the account batuta (contato@agenciabatuta.com.br) and you want to change the email of the account to batuta.agencia@gmail.com? If you are not receiving the forgot password email, as per checking, this is because the email (contato@agenciabatuta.com.br) is included on our bounce list.

     

    I have removed the email from our bounce list. I have also resent the Forgot Password email. According to our logs, the email was sent successfully.

     

    Please try and check again your email contato@agenciabatuta.com.br and see if you have now received the email.

     

    Do let us know if you need further assistance.
    Regards.