What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cannot Edit Form

    Asked by youyouwifi on July 06, 2016 at 07:50 AM

    Hello,

     

    My Account login is edmondchan@youyoumob.com, after I logging into the Jotform, I can see there have 3 forms created, but when I press edit form button, it only provide me a blank screen.

     

    Also found that 2 forms are unavailable to access from outside, please help to check, thanks.

     

    Edmond Chan

    cannot edit form cannot account login
  • Profile Image
    JotForm Support

    Answered by jonathan on July 06, 2016 at 09:19 AM

    Hi Edmond,

    We had a brief temporary issue on our end earlier. But our backend team were able to revert immediately and had resolve the issue.

    I cleared the form cache on your account/username youyouwifi  and I currently could not find issue withi it. I could open and access your forms as well.

    Can you please retry again at this time. You can login again at https://www.jotform.com/login and test your forms.

    Do let us know if the issue still persist.

    Thanks.