Why is my form disabled?

  • Profile Image
    loekasart
    Asked on July 06, 2016 at 07:55 AM
    can you check mine https://form.jotform.me/61871241314449
  • Profile Image
    ashwin_d
    Answered on July 06, 2016 at 08:01 AM

    Hello loekasart,

    I did check your account and did not find any issue with that. It is already active. It seems one of my colleague have already taken care of your account issues.. 

    Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!

  • Profile Image
    cutesocksclub
    Answered on July 06, 2016 at 08:10 AM

    My form also has the same issue for the last half day. https://form.jotform.me/61792081303451

    You said you fixed the above users' form but testing it it still showed Error #5xx and that the form is unavailable

  • Profile Image
    Boris
    Answered on July 06, 2016 at 09:23 AM

    @cutesocksclub, I see that you have already opened a support thread regarding the issue you are experiencing here:

    https://www.jotform.com/answers/876466

    Please take a look at the answer provided by our colleague there, and if you are still experiencing the issue, please do keep us updated through your own support thread, rather than through this current support thread of another user.

    Thank you.