What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Mobile Responsive not working

    Asked by CindyLOPCO on July 06, 2016 at 07:56 AM

    For forms File Upload, and Sales Process - Mobile Responsive is not working


    Do you have any suggestions?


    Do you need anything else from me to assist?

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    JotForm Support

    Answered by liyam on July 06, 2016 at 09:34 AM

    Hello CindyLOPCO,

    Can you add a Form Responsive Widget into your form? This should help your form immediately become form responsive. You can find the form responsive widget from your form builder, on the More Fields panel on the left

    Or you can find the Mobile Responsive widget from this link and click the GET NOW button to proceed with the process to add it to your form: https://widgets.jotform.com/widget/mobile_responsive

    If you have more questions, please let us know.


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    Answered by Daro2016 on July 06, 2016 at 06:46 PM

    I h

    ave the same problem. Putting the widget Mobile Responsive does not work. Is there another option to resolve the problem?


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    JotForm Support

    Answered by BDAVID on July 06, 2016 at 07:30 PM

    @Daro2016, your inquiry will be addressed on the following thread: https://www.jotform.com/answers/877052