My form unavailable Error #5xx

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    cutesocksclub
    Asked on July 06, 2016 at 08:11 AM
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    EltonCris
    Answered on July 06, 2016 at 08:32 AM

    Our apologies.

    Your form loads fine on my end. Can you please check and confirm?

    This might be a temporary issue. Since we could not reproduce the problem anymore, it should be working fine on your end as well.

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    WillieMug
    Answered on July 06, 2016 at 09:19 AM

    Hi!

    I am still unable to access my form in my account. Please look into all my form to ensure all are working.

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    EltonCris
    Answered on July 06, 2016 at 09:28 AM

    Thanks for letting us know. This issue has already been escalated to our technical team. We will let you know via this thread once this is fixed.

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    EltonCris
    Answered on July 06, 2016 at 09:33 AM

    By the way, are you able to load your form with www? Example: https://www.jotform.me/61792081303451?

    If this works, you can use "www" instead of "form" as a permanent solution.

    Thanks!

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    EltonCris
    Answered on July 06, 2016 at 09:42 AM

    Our technical team just informed us that the problem is now fixed. Would you mind checking it again this time?

    Thanks!