What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form unavailable Error #5xx

    Asked by cutesocksclub on July 06, 2016 at 08:11 AM

     

    Page URL:
    https://form.jotform.me/61792081303451

    Screenshot
    unavailable error
  • Profile Image
    JotForm Support

    Answered by EltonCris on July 06, 2016 at 08:32 AM

    Our apologies.

    Your form loads fine on my end. Can you please check and confirm?

    This might be a temporary issue. Since we could not reproduce the problem anymore, it should be working fine on your end as well.

  • Profile Image

    Answered by WillieMug on July 06, 2016 at 09:19 AM

    Hi!

    I am still unable to access my form in my account. Please look into all my form to ensure all are working.

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 06, 2016 at 09:28 AM

    Thanks for letting us know. This issue has already been escalated to our technical team. We will let you know via this thread once this is fixed.

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 06, 2016 at 09:33 AM

    By the way, are you able to load your form with www? Example: https://www.jotform.me/61792081303451?

    If this works, you can use "www" instead of "form" as a permanent solution.

    Thanks!

  • Profile Image
    JotForm Support

    Answered by EltonCris on July 06, 2016 at 09:42 AM

    Our technical team just informed us that the problem is now fixed. Would you mind checking it again this time?

    Thanks!