how

I'm afraid that your last message came out empty in our end, but I do see that you've opened another support issue near the time of posting this one. If you were asking about the same issue as before, I see that my colleague had already replied to your earlier support ticket:

https://www.jotform.com/answers/876450

Please take a look there, and if you need further assistance regarding the above, please reply on that support thread instead. Thank you.