Can't edit auto responder

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    nathanw10101
    Asked on July 06, 2016 at 09:38 AM

    There is no option to edit the auto respond email template. 

    clicking either of the two pencils only allows me to change the email subject or name of auto responder.

     

     

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    Charlie
    Answered on July 06, 2016 at 10:44 AM

    May I know what form you are working on? I checked your forms "Stacey Engineer Job Form - Project: End Cap 2016" and "Stacey Engineer Job Form - Blank 2016" but there are no autoresponder emails?

    Please note that JotForm has two kinds of email alerts, one is the notification email and the other is the autoresponder email. You can learn more about them on this guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

    If you wish to edit the email template, that would be easily, here's a quick step by step:

    1. Click "Emails"->Choose an email alert you want to edit, click the "Edit" button.

    2. Under the "Email" tab, you can see the text editor in the main body, here you can edit the email template.

     

    I hope that helps. Let us know if you need further information on this.