What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens after using 10 GB with my forms data if I can't pay anymore?

    Asked by eumiramc on July 06, 2016 at 09:57 AM

    What would happen with my forms data if I can't pay anymore?


    Can I recover it?


    And also, what happens if I only want to pay only one month?

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    JotForm Support

    Answered by Kevin_G on July 06, 2016 at 11:09 AM

    You are free to download all your data at once, forms, submissions and uploaded files, here is a guide that will help you to export all this data at once: How-to-export-all-of-your-data-at-once

    If you decide to upgrade only form one month then if you receive a lot of uploads, when you downgrade to free you will alerted about over-quota, so you will need to delete your submissions where you received uploads in order to get free space. 

    To avoid loosing data you should follow the guide provided above so you will save all your received data.