JotForm WP plugin not working on latest Wordpress build?

  • elisapar
    Asked on July 6, 2016 at 11:13 AM

    hi, JotForm no longer works with the current version of wordpress. how do I publish this form? the plugin is compatible up to version 4.2.9, I have the latest version (4.5.3). Can I force the publication '

  • Charlie
    Replied on July 6, 2016 at 12:04 PM

    JotForm has two Wordpress plugins, one is the JotForm Embed Form plugin and the other is the JotForm oEmbed plugin. There's an issue with the oEmbed plugin. I tried to use the Embed Form plugin and it works in my end. Here's a screenshot:

    JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 30

     

    Please check this guide to learn more about how to embed your forms on a Wordpress site: https://www.jotform.com/help/324-A-guide-to-forms-for-WordPress-users 

    If none of the plugin works, please deactivate them and try using the iFrame embed code, here's how to get that code: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. Make sure to embed it under the "Text" tab:

    JotForm WP plugin not working on latest Wordpress build? Image 2 Screenshot 41

     

    I hope that helps.

  • elisapar
    Replied on July 6, 2016 at 12:15 PM

    thank you very much now I try :-)

  • Irshad
    Replied on July 6, 2016 at 12:23 PM

    If you need further assistance, please feel free to contact us.

    Thanks.

  • elisapar
    Replied on July 6, 2016 at 12:39 PM

    uffff , I tried the two plugins and also the solution with the iframe (disabling plugins). I am attaching the result. :-(

    JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 20

  • David JotForm Support Manager
    Replied on July 6, 2016 at 12:49 PM

    Please remove the script part(highlighted in red):

    JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 20

    Let us know if you need more help.

  • elisapar
    Replied on July 6, 2016 at 1:02 PM

    :-(

     

    JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 20

  • Charlie
    Replied on July 6, 2016 at 1:07 PM

    The iFrame embed code is being displayed like that because it is being treated as a plain text. May I know where exactly did you embed it? It should be under the "Text" tab which accepts HTML codes.

    Here's a screenshot of what I am referring to:

    JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 20

     

    If you can share us a screenshot to where you are actually pasting the code, that would help us better.

    We'll wait for your response.

  • elisapar
    Replied on July 6, 2016 at 1:17 PM

     

    tutto bianco..JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 20

  • elisapar
    Replied on July 6, 2016 at 1:20 PM

    JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 20

  • elisapar
    Replied on July 6, 2016 at 1:26 PM

    I go out for dinner. I come back tonight. thanks for everything. see you later. federico

  • David JotForm Support Manager
    Replied on July 6, 2016 at 1:27 PM

    Please follow these steps:

    1) On a WordPress "Post" page, click "Add New".

    2) Click "Text" tab above post textarea.

    3) Copy form code above

    4) Paste it into the "Text" textarea.

  • elisapar
    Replied on July 6, 2016 at 1:34 PM

    JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 20

     

  • elisapar
    Replied on July 6, 2016 at 1:39 PM

    JotForm WP plugin not working on latest Wordpress build? Image 1 Screenshot 20