What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Utilização respostas (submissions)

    Asked by renato.snt on July 06, 2016 at 11:32 AM

    QUANDO o Usuário Envia Uma RESPOSTA, e há lentidão no Processamento, consome Duas submissões com Diferenças de milésimos de Segundos, O Que obviamente NÃO foi Duas Respostas ... ISSO Precisa Ser Revisto!

    Submissions
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    JotForm Support

    Answered by Charlie on July 06, 2016 at 12:29 PM

    I'm sorry, I'm not quite sure if I understood it correctly.

    I presume that problem you are getting is that you are getting duplicate submissions? Is that correct? May we know if the form is embedded on a website? If it is, could you please provide us the website link? You might need to re-embed the form using the iFrame embed code to avoid script conflict that might be causing the duplicate submissions.

    Have you tried adding a captcha on your form? Here's a guide that you can refer to: https://www.jotform.com/help/205-How-to-add-a-CAPTCHA-field. That should also help preventing the form to submit mistakenly.

    Let us know if any of the suggestions help.