Utilização respostas (submissions)

  • Profile Image
    renato.snt
    Asked on July 06, 2016 at 11:32 AM

    QUANDO o Usuário Envia Uma RESPOSTA, e há lentidão no Processamento, consome Duas submissões com Diferenças de milésimos de Segundos, O Que obviamente NÃO foi Duas Respostas ... ISSO Precisa Ser Revisto!

  • Profile Image
    Charlie
    Answered on July 06, 2016 at 12:29 PM

    I'm sorry, I'm not quite sure if I understood it correctly.

    I presume that problem you are getting is that you are getting duplicate submissions? Is that correct? May we know if the form is embedded on a website? If it is, could you please provide us the website link? You might need to re-embed the form using the iFrame embed code to avoid script conflict that might be causing the duplicate submissions.

    Have you tried adding a captcha on your form? Here's a guide that you can refer to: https://www.jotform.com/help/205-How-to-add-a-CAPTCHA-field. That should also help preventing the form to submit mistakenly.

    Let us know if any of the suggestions help.