Why isn't it letting me change my recipient e-mail?

  • FormFit
    Asked on July 6, 2016 at 12:40 PM

    I have removed the e-mail I signed up with and put in a different e-mail under "recipient e-mails" but when I hit test it still only sends an e-mail to the e-mail address I signed up with (default). I signed up with my anything e-mail address but I would prefer to have the form relay to my work e-mail. What am I doing wrong?

  • Mike
    Replied on July 6, 2016 at 12:52 PM

    Thank you for contacting us.

    The 'Test Email' button is being permanently associated with the account email address. However, the real form submissions are always emailed to the specified sender(s). It means that you can submit your form to test the email delivery.

    If you need any further assistance, please let us know. We will be happy to help.

  • FormFit
    Replied on July 6, 2016 at 1:45 PM
    Thanks Mike!
    It started working already. It was just temporarily bugged. I had to save and exit everything, then go back into it.
    But while I have you, I have applied a template to my form because I liked the layout. Unfortunately I can't figure out how to change the colour of the little triangle at the top, the thin border, or the mouse-over colour change of the submit button. Any way you can help?
    https://form.jotform.com/61873889847278
    Thanks,
    Trevor
    ...
  • David JotForm Support
    Replied on July 6, 2016 at 1:48 PM

    I believe you have another thread open for the same question. 

    https://www.jotform.com/answers/876788-Why-can-t-I-edit-some-colours

    If you wouldn't mind following up there, we will be happy to assist you further.