What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to send uploaded files directly to my own server address?

    Asked by ArthouseHQ on July 06, 2016 at 03:36 PM

    Hi,

     I will have clients sending lots of large files, possibly up to 500mb each. We are a printing service and it would be really easy if they could send their files directly to our system.

    uploading files system large FTP upload upload to my server
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    JotForm Support

    Answered by Boris on July 06, 2016 at 04:51 PM

    I'm afraid that our forms must submit to our (JotForm) servers first, from where the files can be forwarded anywhere you want - even to your own server if you have a FTP server:

    https://www.jotform.com/help/177-How-to-Enable-FTP-on-Form-Submissions

    As files are first submitted to our servers, before they can be forwarded anywhere else, you may need to use one of our paid plans that has enough storage for the files you are expecting to receive through our forms.

    The following guide explains about file size limits, what they are, and how to change the limits on the upload fields:

    https://www.jotform.com/help/33-Changing-the-upload-size-limit

    The following guide explains how to upgrade your subscription:

    https://www.jotform.com/help/331-How-to-upgrade-my-account

    If you need further assistance, please let us know.