What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Keep getting an Read Error on Connection

    Asked by katmediadesign on July 06, 2016 at 07:33 PM



    I keep receiving read errors on the submission forms hosted on JotForm. How can this be fixed ASAP?

    The forms are:




    Thank you,


    Page URL:

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    JotForm Support

    Answered by jonathan on July 06, 2016 at 09:07 PM

    We apologize for any inconvenience caused. We had a brief disconnection issue on our end that causes this. But our backend team have resolve the issue now.

    I test submitted one of your form, and I can no longer reproduce the error. I see the Thank you page properly.


    Please check again. Do let us know if issue persist on your side.

    Thank you.