- larr85Asked on July 06, 2016 at 07:52 PM
I'm not getting my messages, please check whats going on with my form.Page URL:
- JotForm SupportBDAVIDAnswered on July 06, 2016 at 09:47 PM
Your recipient email is not in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Our mail logs shows good delivery:
Please check your spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "firstname.lastname@example.org" sender:
Let us know if you need more help, we will be glad to assist you.