What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm not getting my messages

    Asked by larr85 on July 06, 2016 at 07:52 PM

    I'm not getting my messages, please check whats going on with my form.

     

    Page URL:
    http://lapitonisadelamor.com

    Getting not getting check
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 06, 2016 at 09:47 PM

    Your recipient email is not in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    Our mail logs shows good delivery:

    Please check your spam folder. In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

     

    Let us know if you need more help, we will be glad to assist you.