All customers getting "Read error on connection" while using JotForm hosted on website.

  • odm111
    Asked on July 6, 2016 at 7:53 PM

    Hi there, All my customers are getting "read error on connection" after submitting an order form on my website. HELP please! This is stopping my sales going through. Thanks.

    Jotform Thread 877075 Screenshot
  • Kiran Support Team Lead
    Replied on July 6, 2016 at 9:49 PM

    We are sorry for the inconvenience this may have caused. This seems to be a temporary issue which was already resolved. I have tried submitting your JotForm on the web page provided and was able to submit it normally.

    All customers getting Read error on connection while using JotForm hosted on website Screenshot 20

    Please let us know if you are still experiencing any issue with your JotForms so that we can take a look again. Thank you!

  • odm111
    Replied on July 6, 2016 at 11:46 PM

    Thanks Kiran. Yes it has been resolved.