All customers getting "Read error on connection" while using JotForm hosted on website.

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    Asked on July 06, 2016 at 07:53 PM

    Hi there, All my customers are getting "read error on connection" after submitting an order form on my website. HELP please! This is stopping my sales going through. Thanks.

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    Answered on July 06, 2016 at 09:49 PM

    We are sorry for the inconvenience this may have caused. This seems to be a temporary issue which was already resolved. I have tried submitting your JotForm on the web page provided and was able to submit it normally.

    Please let us know if you are still experiencing any issue with your JotForms so that we can take a look again. Thank you!

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    Answered on July 06, 2016 at 11:46 PM
    Thanks Kiran. Yes it has been resolved.
    Warm regards
    *Shelley Pilkington*
    *Marketing Consultant/Copywriter*
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