What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there anyway I can retrieve one of my Jotforms?

    Asked by Jessica Garcia  on July 06, 2016 at 08:46 PM

    After I completed and submitted one of my JotForms, the page suddenly went into an "Oops" stage and It disappeared. Do you know if there's anyway to retrieve the form? There is no way for me to access the form anymore, even through the Identifier page.


    Please help! Many thanks!


    I provided the link that we use below. 

    Page URL:

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    JotForm Support

    Answered by jonathan on July 06, 2016 at 10:16 PM

    I test submitted your form https://secure.jotformpro.com/form/52605127918962 but I could not reproduce the same error.

    I was able to see the redirection to the new form.


    Please test and check again if issue still exist. Do let us know here if it still do at this time.