What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Getting "error on connection" after submitting form.

    Asked by kristi24us on July 06, 2016 at 09:45 PM

    I am getting the same error the whole time. Please let me know if that is on your side... 

    Thanks!

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    JotForm Support

    Answered by Chriistian on July 06, 2016 at 09:48 PM

    I made a test submission to your form but I did not encounter the "error on connection" message. I was able to submit the form successfully. It seems that the issue has been resolved.

    Can you please confirm on your end if you are still getting an error? I will be waiting for your response.