- planethoppersAsked on July 06, 2016 at 09:53 PM
i already created autoresponders and email notifications for my online form but they aren't working. do i need to "turn them on" somehow?Page URL:
- JotForm SupportChriistianAnswered on July 06, 2016 at 10:38 PM
I see that you are using your email address as the sender email, and the emails from this sender email are failing to send. Please check your SMTP settings and make sure that all the data are correct. Alternatively, you can also change the sender email into firstname.lastname@example.org to make sure that they are sent successfully.
If the issue persists, please let us know.