What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I do not receive an email notifications to the email I used to register.

    Asked by Tenplus2016 on July 06, 2016 at 11:08 PM

    I do not receive an email notifications to the email I used to register

    email email notifications register not receive
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 06, 2016 at 11:50 PM

    I checked the recipients of your notification and the emails seem to have been sent successfully. You can also check this on your account by following this guide: How to View All Your Form Email History. However I did notice that there are no logs in the email you used to register.

    Can you please try creating separate notifications for each of the email recipients? That way, you will have two notifications for the two email recipients. If you are still unable to receive the email, please let us know.