Disabling the autoresponder to the form submitter.

  • motilaloswal
    Asked on July 7, 2016 at 12:08 AM

    Hi,

     

    I dont want the acknowledge mail to be sent to the person who submits the form (lead). How to do this?

     

     

  • Chriistian Jotform Support
    Replied on July 7, 2016 at 1:27 AM

    I believe you are referring to the autoresponder of your form? You can prevent the autoresponder from sending an email to the user by deleting the autoresponder in the email wizard.

    Disabling the autoresponder to the form submitter Screenshot 30

    Disabling the autoresponder to the form submitter Screenshot 41

    Once you have deleted it, your user should no longer receive an email. Regards.

  • motilaloswal
    Replied on July 7, 2016 at 2:46 AM
    Yes, this answered my query.
    Thanks a lot.
    ...
  • Ashwin JotForm Support
    Replied on July 7, 2016 at 4:12 AM

    Hello motilaloswal,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!