What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disabling the autoresponder to the form submitter.

    Asked by motilaloswal on July 07, 2016 at 12:08 AM



    I dont want the acknowledge mail to be sent to the person who submits the form (lead). How to do this?



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    JotForm Support

    Answered by Chriistian on July 07, 2016 at 01:27 AM

    I believe you are referring to the autoresponder of your form? You can prevent the autoresponder from sending an email to the user by deleting the autoresponder in the email wizard.

    Once you have deleted it, your user should no longer receive an email. Regards.

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    Answered by motilaloswal on July 07, 2016 at 02:46 AM
    Yes, this answered my query.
    Thanks a lot.
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    JotForm Support

    Answered by ashwin_d on July 07, 2016 at 04:12 AM

    Hello motilaloswal,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!