Form changes not saving

  • pleymo
    Asked on July 7, 2016 at 6:03 AM

    Ok, it is fine for now, but I have another problem, my amendments don't take effect in the form.

    For example: trying to change width of the form or fields - no effect

    https://form.jotformeu.com/61877173880366

  • Chriistian Jotform Support
    Replied on July 7, 2016 at 6:10 AM

    I have cleared your form cache and it seems that the changes are now reflected on your form.

    Form changes not saving Image 1 Screenshot 20

     

     

     

    You can also clear your form cache on your end, just follow the instructions provided in this article: How to Clear Your Form Cache.

  • robcheshire
    Replied on July 7, 2016 at 6:55 AM

    This is happening to me also again as it happened few weeks ago. Can you please fix mine Jotform support? i have sent you a ticket but no one responded.

  • robcheshire
    Replied on July 7, 2016 at 6:58 AM

    i have followed your steps and cleared cache in settings and also my browser cache but the form still not updating on web? 

     

  • Elton Support Team Lead
    Replied on July 7, 2016 at 10:12 AM

    Our sincere apologies.

    Your forms should update normally by now.

    We have data replication delay issue recently but it has now been resolved.

    Kindly check your forms again.