Form changes not saving

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    pleymo
    Asked on July 07, 2016 at 06:03 AM

    Ok, it is fine for now, but I have another problem, my amendments don't take effect in the form.

    For example: trying to change width of the form or fields - no effect

    https://form.jotformeu.com/61877173880366

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    Chriistian
    Answered on July 07, 2016 at 06:10 AM

    I have cleared your form cache and it seems that the changes are now reflected on your form.

     

     

     

    You can also clear your form cache on your end, just follow the instructions provided in this article: How to Clear Your Form Cache.

  • Profile Image
    robcheshire
    Answered on July 07, 2016 at 06:55 AM

    This is happening to me also again as it happened few weeks ago. Can you please fix mine Jotform support? i have sent you a ticket but no one responded.

  • Profile Image
    robcheshire
    Answered on July 07, 2016 at 06:58 AM

    i have followed your steps and cleared cache in settings and also my browser cache but the form still not updating on web? 

     

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    EltonCris
    Answered on July 07, 2016 at 10:12 AM

    Our sincere apologies.

    Your forms should update normally by now.

    We have data replication delay issue recently but it has now been resolved.

    Kindly check your forms again.